We make every effort to ship orders the same day when placed before 1:00 PM CST Monday through Friday. Most orders ship within 48 hours of being placed, excluding holidays.
Within 24 hours of your order leaving the warehouse, we will send you tracking information to the email address you provided when checking out.
We offer a variety of shipping options for our products, including UPS, USPS, Fedex with ground and expedited services.
Freight Shipping (Large Game Tables)
Due to their size and weight, most large game tables are shipped with our partner freight company, AIT Worldwide Logistics. Freight shipments typically take longer than small parcel UPS or Fedex.
Freight shipments require a delivery appointment. AIT will contact you when your shipment arrives at the local terminal to schedule a timeframe for delivery. Someone will need to be at the residence in order for the shipment to be delivered successfully.
Standard Service Included
All our game tables come with normal Threshold Delivery, which means the table will be removed from the truck by the delivery company and delivered to the first threshold of the delivery destination, usually a front door/porch area. The options listed below are available as add-ons which can be added from the product page itself.
Additional Flight of Stairs - $25
Add this to your cart for every flight of stairs you need the game table to go up, after one. All deliveries include one flight of stairs. If the table needs to go up two flights of stairs, just add a quantity of one to your cart. If the table needs to go up three flights of stairs, add a quantity of two to your cart, and so on.
Room of Choice Service - $100
Add this to your cart for inside delivery to the room of our choice on your LTL order, including one flight of stairs. On occasion, we may have specials for some select tables to include this option for free. You'll see a callout in the description area of the product page if this is the case.
White-Glove Service - $125
Add this to your cart for White Glove service on your LTL order. White-Glove service includes inside delivery to the room of your choice, one flight of stairs, and unpack/uncrate/detrash.