Frequently Asked Questions

Q) How do I choose the right size of a poker table?
A)Consider the available space in your gaming area and the number of players you want to accommodate. Standard poker table sizes range from 84 inches to 96 inches in length.
 
Q)Can I customize the felt color on my poker table?
A)Yes, many of our poker tables offer customizable felt colors. Please check the product descriptions or contact our customer support for more information.
 
Q) Do you provide poker table accessories like cup holders and chip trays?
A)Yes, we offer a wide range of poker table accessories, including cup holders, chip trays, and more. You can find them in our accessories section.
 
Q) How long does it take to assemble a table tennis table?
A)Assembly time varies depending on the model and your familiarity with the process. On average, it takes about 1-2 hours to assemble a table tennis table.
 
Q) Are the table tennis tables foldable for easy storage?
A)Yes, most of our table tennis tables are designed to be foldable, allowing for convenient storage when not in use.
 
Q)What is the standard size of a billiards table?
A)The standard size for a pool table is 7 feet, 8 feet, or 9 feet in length. The 8-foot size is the most commonly used in both professional and recreational settings.
 
Q) Can I purchase additional pool cues and balls?
A)Absolutely! We offer a wide selection of pool cues, cue racks, and balls as separate items, so you can easily add them to your order.
Q) Are the billiards tables shipped pre-assembled?
A)No, due to their size and weight, billiards tables are usually shipped in parts. However, detailed assembly instructions are provided, and professional installation services may also be available.
 
Q) Do your gaming tables come with warranties?
A)Yes, all our gaming tables come with warranties. The specific details vary by product, so please refer to the individual product descriptions for warranty information.
 
Q) Can I track my order's shipping progress?
A)Yes, once your order is shipped, we will provide you with a tracking number so you can monitor its progress through the shipping carrier's website.
 
Q) What payment methods do you accept?
A)We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and sometimes other third-party payment providers like Stripe.
 
Q) Do you offer international shipping?
A)Currently, we only ship to addresses within the United States. International shipping is not available at this time.
 
Q) Can I return or exchange a product if I'm not satisfied?
A)Yes, we have a return and exchange policy. Please review our website's terms and conditions or contact our customer support for more information on the process.
 
Q) What if I receive a damaged or defective item?
A)In case of receiving a damaged or defective item, please contact our customer support immediately. We will assist you in resolving the issue promptly.
 
Q) Are the prices on your website inclusive of taxes?
A)All our prices are inclusive of taxes and there is no additional tax which needs to be paid.
 
Q) Can I cancel my order after it has been placed?
A)We aim to process orders quickly, so please contact our customer support as soon as possible if you need to cancel your order. We'll do our best to accommodate your request if the order hasn't been shipped.
 
Q) What if the product I want is out of stock?
A)If a product is temporarily out of stock, you can sign up for email notifications to be alerted when it becomes available again. Alternatively, you can reach out to our customer support for assistance in finding a suitable alternative.
 
Q) Do you offer bulk discounts for large orders?
A)Yes, we may offer bulk discounts for large orders. Please contact our customer support or inquire about bulk pricing options.
 
Q) Can I get professional installation services for my gaming table?
A)Depending on your location, we may offer professional installation services for billiards tables. Please contact our customer support for more information on availability and pricing.
 
Q) How can I contact your customer support?
A)You can reach our customer support team through various channels, including phone, email (support@americangamezone.com), and live chat. Visit our "Contact Us" page on the website for the relevant contact information.