Velowave Grace 2.0 Step-Thru Electric Bike
Get ready to conquer any terrain with Velowave’s high-end model—the fat tire off-road E-Bike. With fat tires that offer puncture resistance and stability, this fast off-road E-Bike is built to tackle even the most challenging trails. Experience the ultimate thrill of riding with a powerful 750-watt electric bike, featuring a BAFANG motor and a 48V 20Ah LG high-capacity battery for extended adventures. Whether you’re cruising through the city or exploring rugged trails, the step-through bicycle design ensures easy access and a comfortable riding experience.
Torque Sensor
The torque sensor enhances your pedaling efforts by amplifying your cadence. As you pedal harder, it delivers more output, aligning with your natural rhythm to optimize battery usage and extend your riding range, making it ideal for those seeking a long-range ebike.
750W BAFANG Motor
Featuring a powerful 750-watt electric bike motor for stable and effortless riding, delivering strong electric power and reaching impressive speed peaks with ease. This motor makes the Grace Step-Thru one of the best fat tire electric bikes for performance and adventure.
48V 20Ah Battery
Equipped with a high-capacity big battery, this 48V/20Ah lithium battery provides a range of up to 120 miles per full charge. The detachable waterproof battery supports fast charging, reaching 80% in 4 hours and a full charge in 8 hours, making it the perfect long-range e-bike for extended rides.
Front Suspension
Ensures a stable and comfortable ride by minimizing vibrations, enhancing control, and increasing safety by preventing hands from leaving the handlebars. Whether riding through rough terrain or city streets, this feature enhances the overall off-road ebike experience.
Fat Tire Design
Fat Tire Design Features Kenda 26” x 4.0” Fat Tires provide superior grip and stability, ensuring a smooth ride on various terrains, including snow and sand. These durable tires make this one of the best fat tire electric bikes for all-season riding.
Shimano Drivetrain
Smooth and efficient Shimano 7-speed drivetrain for easy adjustment of riding speed across different terrains and conditions, ensuring a powerful yet effortless riding experience.
Front Headlight
Bright 48V 10W LED Light ensures safety and visibility during night rides, offering a seamless transition between day and night riding. This feature makes the Grace Step-Thru a reliable choice for long-range adventures, whether on or off-road.
Smart Display
Provides essential ride data including assist level, battery status, speed, and mileage. Features front and rear hydraulic disc brake for smooth braking in all conditions, ensuring safety and control during high-speed rides on this off-road ebike.
Comfortable Wide Saddle
Designed with a widened and enlarged comfortable seat pad for a more enjoyable riding experience, focusing on every detail for rider comfort. Whether you’re commuting or exploring trails, this feature enhances the experience on this step-through bicycle.
General
- Classes:Class 3(Ebikes can go up to 28mph with pedal assistance)
- Max Speed:28+MPH by pedal; 20 MPH by throttle
- Range:80 Miles Max Range by Pedal; 56 Miles by Throttle(Calculation based on rider's weight of 75kg. Range varies according to road condition, weather, rider's weight etc.)
Frameset
- Frame: 6061 Aluminium, Removable Battery, Internal Routing
- Fork: Hydralic Suspension Fork
Wheels
- Rim Material: Aluminum
- Rim Size: 26 x 3.0
- Front Wheel Spokes: 13K x 243
- Rear Wheel Spokes: 12K x 198
- Tire: CST Fat Tires
- Tire Size: 26" x 4.0"
E-system
- Battery:48V 20Ah, 960Wh, LG 21700 Cells
- Charger: Input 100-240V~, 2.8A(Max.), 50-60Hz. Output 54.6V⎓2.0A, Aviation Connector. UL LISTED
- Motor:BAFANG Geared Hub Motor, Rated 750W, Peak 1000W, Max Torque 80NM
- Controller: 48V 25A Peak
- Display: Multifunctional Color-Screen Display
- Pedal Assist:Torque Sensor
- Throttle: Thumb Throttle
- Front Light: 48V 10W LED Light
Drivetrain
- Shifter: Shimano, 7-Speed
- Rear Derailleur: Shimano, Long Cage
- Crank & Chainring: 52T, 170mm Alloy Crank
- Freewheel: 7-Speed
- Pedal: Alloy Platform Pedals
Components
- Saddle: Comfortable Wide Saddle
- Handlebar:Alloy, 750mm width
- Grips: Nylon Lock-on
- Brake: Front & Rear Hydralic Disc Brakes
- Brake rotor: 180mm, 1.9mm thick
- Kickstand: Side Kickstand
- Seatpost:Forged Alloy, ∅30.4*350mm
- Stem:Bar bore: ∅31.8mm, Clamp I.D.: ∅28.6mm, HEIGHT: 40mm, RISE: 0°
- Handlebar:Aluminum Ø31.8mm, Width 730mm
Weight
- Net Weight:38.5kg
- Gross Weight:50.5kg
- Battery Weight:5.15kg
- Weight limit:150kg(330lb) Payload Capacity
Size
- Product Size:2100x690x1158mm
- Packing Size:1590x330x880mm
🚚 Shipping & Delivery Policy
At American Game Zone, we want your new e-bike to arrive quickly, safely, and in perfect condition. We partner directly with leading U.S. suppliers to ensure fast and reliable fulfillment across the continental United States.
Shipping Coverage
Free Standard Shipping is available on all e-bike orders shipped within the continental U.S.
We currently do not ship to Alaska, Hawaii, Puerto Rico, Guam, APO/FPO addresses, or international destinations.
Shipping for accessories or parts may vary depending on the product and destination.
Processing Time
Most in-stock e-bikes ship within 1–2 business days after your order is confirmed.
Orders placed on weekends or holidays will be processed the next business day.
Delivery Time
Once shipped, delivery typically takes 3–7 business days depending on your location and the supplier warehouse.
You will receive a shipping confirmation email and tracking number as soon as your order has been dispatched.
All shipments are handled by reliable carriers such as FedEx, UPS, or USPS Priority.
Signature & Delivery
Signature may be required upon delivery to ensure safe receipt of your e-bike.
Please inspect your package at the time of delivery. If visible damage is noticed, ask the driver to note it before signing and take photos of the issue.
For concealed damage discovered later, contact us within 7 days of delivery with photos and your order number.
Pre-orders and Backorders
For pre-order items, the estimated shipping date will be clearly stated on the product page.
Once shipped, standard delivery timelines apply.
Delivery & Assembly
All e-bikes arrive 90–98% assembled, with simple final steps (such as handlebar, pedals, or front wheel installation).
Basic tools are included, and an assembly guide or video link will be provided.
Professional assembly is optional but recommended for optimal setup and safety.
Please note that the delivery driver is not required to bring the package inside your home or upstairs. Inside delivery may incur additional fees and is not available in all locations.
Returns & Refunds Policy
At American Game Zone, your satisfaction is our top priority. We want you to love your new e-bike — but if something isn’t right, we’re here to help.
Eligibility for Returns
To qualify for a return:
The item must be in brand-new, unused condition, and returned in its original packaging with all accessories and manuals included.
Returns must be requested within 14 days of delivery.
Once approved, the item must be shipped back within 7 days of receiving the return authorization (RMA).
Products that have been used, damaged, customized, or modified are not eligible for return.
Return Process
Contact Us First: Email us at support@americangamezone.com with your order number, photos, and reason for return.
Get Authorization: We’ll coordinate with the respective brand to issue a Return Merchandise Authorization (RMA).
Ship Securely: Once approved, you’ll receive the return address and detailed instructions.
Inspection & Refund: After the supplier inspects and approves the return, your refund will be processed.
Return Shipping Costs
Return shipping is the customer’s responsibility, unless the item arrived damaged, defective, or incorrect.
In such cases, we’ll provide a prepaid return label or arrange pickup at no cost to you.
Please ensure the product is securely repackaged to prevent transit damage. Items damaged in return transit may be ineligible for a full refund.
Refunds
Once the return is inspected and approved, refunds will be issued to your original payment method within 7–10 business days.
Restocking fees may apply (typically 10–20%) depending on the supplier’s policy.
If an order is canceled after shipment but before delivery, shipping and restocking fees may still apply.
Cancellations
Orders can be canceled within 24 hours of placement for a full refund if they have not yet shipped.
Once an order has shipped, it is treated as a return and subject to the above policy.
Damaged or Defective Items
If your e-bike arrives damaged or defective:
Report it to us within 7 days of delivery with photos/videos showing the issue.
Do not discard the original packaging.
We’ll work directly with the manufacturer to resolve the issue through replacement parts, repairs, or a full replacement if necessary.
Non-Returnable Items
For safety and quality assurance, the following are non-returnable:
Used or test-ridden e-bikes
Special-order or customized items
Batteries and electrical components
Final sale or clearance items
Exchanges
If you wish to exchange your e-bike for another model, please contact us — we’ll help determine eligibility and any price adjustments or fees that apply.
Rest Assured — We’re Here to Help
Every return or issue is handled with care and transparency.
Our team will guide you through the entire process to ensure a fair and smooth resolution.
📩 Contact: support@americangamezone.com
📦 Return Address: Will be provided upon RMA approval.
Frequently Asked Questions (FAQs)
1. How do I track my order?
Once your e-bike ships, you’ll receive a tracking number via email. You can track your shipment on the carrier’s website (FedEx, UPS, or USPS).
2. What should I do if my e-bike arrives damaged?
If there’s visible damage upon delivery, refuse the shipment or note it with the carrier before signing. For concealed damage, contact us within 7 days with photos/videos at support@americangamezone.com.
3. Do you offer international shipping?
Currently, we only ship within the continental U.S. Select models may be shipped to Canada with additional fees and applicable import duties.
4. Are accessories shipped separately?
Yes, accessories and replacement parts may ship separately depending on stock and supplier warehouse location. Tracking will be shared for each package.
5. How long will it take to receive my order?
Most customers receive their e-bike within 5–10 business days from the date of order, depending on location and model availability.
6. Is my e-bike water-resistant?
Yes, all e-bikes are water-resistant, suitable for light rain and wet conditions. However, they are not waterproof, and we recommend avoiding heavy rain or submerging electrical components.
7. What if I need replacement parts or accessories?
We stock parts and accessories for all our partner brands. If a specific part is not listed, please email us with your model and details — we’ll help source it for you.
8. Do I need a license or insurance to ride my e-bike?
Most U.S. states do not require a license or insurance for Class 1 or Class 2 e-bikes. However, laws vary by location. Please check local regulations before riding.
9. Will I need to assemble the bike myself?
Yes, minimal assembly is required. Most bikes arrive 90–98% assembled with easy-to-follow instructions and basic tools included.
10. What if my payment doesn’t go through?
If your card payment is declined, try another card or complete your purchase via PayPal. You can check out using PayPal even if you don’t have an account.
