If the item(s) you ordered is in stock and ready to ship, it will ship within 3-5 business days from the date the order was placed.
Within 24 hours of your order leaving the warehouse, we will send you tracking information to the email address you provided when checking out.
All orders, excluding tables, are sent via UPS, USPS or FedEx Ground. Currently, we only ship within the USA, to the lower 48 states, and we do not ship to PO Boxes, Freight forwarders, Military addresses, Hawaii, Puerto Rico, and Alaska.
Please be prepared that when delivering the shipment to your home or business, it is your responsibility to transfer the package(s) from the truck to your garage, home, or wherever you might want to store the package, and to assemble the product.
WHITE GLOVE SERVICE
Killerspin's White Glove Service makes ping pong table delivery simple. We'll deliver your new table, bring it into your home, set it up correctly, and place it exactly where you want. Our professional installers then clean up the mess, take away all the packaging, and leave your new table ready to play. The only thing you have to do is start playing!
You can choose the White Glove Service shipping option during the Checkout.
Download the free BILT app for a quicker and easier assembly experience with easy-to-follow step by step interactive 3D instructions
1. Search for “BILT instructions” at the App Store or Google Store and download free app.
2. Once in the BILT app, search by Killerspin table model and select instructions.
3. Begin easy assembly of your new Killerspin table using the BILT 3D-guided interactive instructions.